How to Use Tags to Refine Lists of Available Tours and Activities in Viator

Find The Perfect Tour

Whether you are traveling to a new city or you’re planning a vacation to an old favorite, you can find the perfect tour by using Viator’s OTA. You can filter and sort the available tours by style, price, duration, and time of day, as well as find deals and discounts for different tours. Viator is the best way to browse the options for your next vacation.

Viator’s OTAs

If you’re a tour operator, you may want to consider joining one of the OTAs that offer travel experiences. You can do so by signing up on Viator’s website. After you sign up, you can access the Viator extranet to manage your account. Once there, you can add your products, view bookings, and manage customers. Viator has more than 3,000 affiliate sites worldwide. It partners with priceline, Air France, and InterContinental Hotels Group.

While these OTAs can be effective for smaller operators, the Viator Accelerate program works best for large tour operators that have hundreds or thousands of tours and seats. They can afford to give operators higher commissions as they are already up-and-coming in revenue. On the other hand, small tour operators cannot compete with these big operators and aren’t able to afford to join the Viator Accelerate program.


When you’re looking for a specific tour or activity, using filters is a great way to refine your results. Tags are numeric identifiers that you can use to group products. You can also use tags to exclude certain products from the results. This gives you a lot of flexibility. Below are some tips to help you improve your filtering capabilities. Let’s take a look at some of the most commonly used tags.

API Connectivity

When integrating with the Viator API, you’ll be able to sell more tours, keep track of prior performances, and update bookings all in one place. Viator allows you to list your products with their API, and the integration makes it easy to sell them directly or through affiliates. Viator has two main ways to integrate with their API: the merchant solution and the affiliate program. You can also set up notifications for the API.

To connect to Viator, you’ll need an API Key for Viator. Viator will contact Rezgo and enable API connectivity for you. You’ll then be provided with the API key. Viator will then send this key to your account. You can find the API key in Settings > Integrations. Once you’ve created an API Key, you can connect to Viator to start accepting bookings.

Price Guarantee

Viator offers a low price guarantee on most of its tours and activities, and the company will refund the difference if they offer a lower price elsewhere. Viator’s guarantee applies to retail rates that are made available to the general public. Special offers made available through corporate discounts, membership programs, and daily deals are excluded. It also excludes discounts that are available through third-party organizations. This guarantee is valid for the same-date rates and dates only.

The cancellation policy for Viator tours and activities varies from location to location, but most tours and activities can be canceled for a full refund up to 24 hours in advance. Viator offers three types of cancellation policies: a standard cancellation policy that applies up to 24 hours before the scheduled start time, a local time policy, and an “all sales final” policy that does not offer a “Cancel my booking” option.

Customer Reviews

If you are looking for a fun and unique way to spend your vacation, then look no further than customer reviews of Viator tours and activities. Viator is the online travel community that boasts millions of reviews and 350,000+ bookable experiences. Read these reviews to make the best possible booking. Viator also provides the tools to plan your trip online, ask for suggestions, and communicate with tour operators and other customers. For instance, you can send an online message to the operator ahead of time to ask questions or make requests about your trip. Or you can even make a reservation directly through Viator.

Final Thought:

When it comes to customer reviews of Viator tours and activities, most people are satisfied. If a customer is unhappy with a tour, they should be able to change the date and time. Some tours and activities offer refunds within a few hours. However, there may be times when the tour operator is unable to fulfill the request. Make sure to read the cancellation policy before booking. Usually, cancellations are allowed up to 24 hours prior to the tour. read more


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