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Features of a Grocery Delivery App Development

Grocery Delivery Mobile App Development Company

The COVID-19 wave has shaken nearly every aspect of the world, and the solution is not yet in sight. This is why the phrase “New Normal” is being utilized everywhere to manage the issues before they get dangerous.

If you’re one of those, this article is perfect for you! In this article, we’ll discuss everything about Grocery delivery App Development – from features to business models, strategies to monetize the app, development costs, and much more.

Grocery Delivery App Development: Must-Have Features

After you’ve learned everything you need to know about How Grocery Delivery Apps work and generate revenue, now is the time to do the magic. It’s time to create an effective, engaging and reliable grocery delivery application development  that will provide your customers with the most efficient way.
To do this, you’ll need a Grocery Delivery App Development Company with experience in the development of such apps and is able to meet the needs of customers and guarantee quality during challenging times such as the pandemic.

Before you sign any contract to your grocer app  developer, you must make sure they offer you an entire grocery delivery app development service to all of your customers with these panels

  • Customer Panel
  • Driver Panel
  • Admin Panel

Yes, it is the case! In order to set up the grocery delivery app development service you’ll need three applications – one for your clients (using the app they can place orders) and the other for drivers (using the app they’ll get information about delivery times) and the third one is for your administrator (using which you are able to control and monitor whether everything is being processed or not. ).

Let’s look at the most important features of all these panels in a separate way:

Must-Have Customer Panel Features of a Grocery Delivery App

grocery delivery app development

  • App On-boarding

This is the initial and most crucial aspect of the grocery app development process that determines the first impression you leave of your app’s design to its users. This is where you create and implement sign-in as well as login and Profile Management features for your app.

Today, users aren’t averse to filling out the lengthy registration form on an application that requires all their personal information. Instead they prefer to sign in with their social media accounts like Facebook. Thus, you’ll need to offer them this power so that application onboarding is as simple as they would like.

Once users have logged into the app, they should be able to enter personal information such as name, address, date of birth and many more to the app with ease. They should be able to modify this information at any time they want.

  • Product Browsing & Searching

grocery delivery app must contain a wide range of products to ensure that customers can locate everything they need. Additionally, you need to provide them with the option to search for a specific item so instead of looking through various products they can simply search for the items they require and purchase the exact item.

Based on the type of information they are looking for, you need to add a list of similar products in a tiny section on your website so that they remain engaged with your application.

  • Add to Cart

After users have finished looking and searching for items that they like, they must be able to add the products to their cart to be ordered at checkout. They should also be given the option of adding items of their choice to the cart and purchase them in the future.

  • Multiple Payment Options

The payment method in your app must permit your customers to make payments using a variety of payment options. It will make the whole experience simple for the app’s customers. You could also allow your customers to keep some of their money in the app’s wallet built-in to enhance the experience of purchasing products much more effortlessly for your customers.

  • Delivery Tracking

When people place an order using food delivery apps, they’re always looking to find out what exactly they ordered. To aid them in their curiosity, you must enable them to track their order in real-time. This can have a major impact on the satisfaction of your app, and it will also help retain your customers in the future.

  • Push Notifications

To promote apps there isn’t a better option other than Push Notifications. This feature allows you to keep in touch with your customers. It is possible to send out notifications regarding coupons and discounts to keep them entertained and also improve the open rate of your app by using push notifications.

  • Gamification

It’s yet another way to keep users glued to your application . A lot of companies are using it today. It is possible to create an offer or discount zone for your users in which they can learn ways to save money. In addition, you should continue giving adequate rewards to your faithful customers to create long-term relationships with them.

  • Ratings & Review

If you’re looking to keep expanding your app’s capabilities and features – this is an essential feature. Your customers should also be able to share their experiences on the application for others to read.

Must-have Driver Panel Features of a Grocery Delivery App

  • Delivery Request Notification

After the user has confirmed the purchase, the nearest delivery driver should receive the request for delivery of groceries and all the other details that the user has provided like Delivery address, phone phone number, etc.

  • Accept/Reject the Delivery Request

The person who delivers the message is free to deny or accept the request if he believes that the user’s location is far away or isn’t within the defined distance the basis of which he will deliver at no cost.

  • Map Integration

This is an essential feature on the driver’s application to deliver groceries. By using it, the delivery driver will be able to determine the most efficient route to follow so that it will get to the location in the least amount of time.

  • In-app Calling or Chatting

Your delivery people and users should be able to connect with one another in the app through chatting or calling. This feature will benefit all your stakeholders since it helps them to answer any questions about where exactly is the location of delivery or when the order will be delivered.

  • Earning & Reports

The delivery personnel you employ will be able to view the entire list of their earnings on the app. By using it, they’ll be able to see how much they are making for each delivery they make and other data.

  • Ratings & Reviews

As with customers, delivery personnel must also be able to rate the trip as the responsibility should be equally shared by both parties.

Must-Have Admin Panel Features of a Grocery Delivery App 

  • Dashboard

for admins A user-friendly dashboard should be available from which he can easily manage all things and track every order, control drivers, notify users about discounts, push notifications, include stores, and complete other tasks for business in a hurry.

  • Assign Orders

Once they have received confirmation regarding orders, an administrator will also be able to assign orders to drivers by hand to ensure delivery at the designated location and at the specified time.

  • User Management

Administrators should be able to contact the entire group of users, delivery personnel and store owners who use the application. Additionally, the administrator must also be able to remove or add any store owner or customer of the control panel.

  • Real-time Analytics

This feature monitors local grocery shoppers and collects the crucial information needed to help companies develop plans and strategies for how they can improve the customer experience. Administrators must be able to monitor and analyze the most popular deals and discounts that consumers have accessed to make informed business decisions to boost their business’ expansion.

  • Payment Management

This feature allows admins to monitor and review all transactions that took place within the application. Administrators can also control and view the tax- and commission details in the grocery app development.

It’s a Wrap

Although the COVID 19 outbreak has brought many important industries throughout the world to a sudden stop however, the online grocery delivery sector has been granted the chance to thrive.

According to reports, daily downloads of food delivery apps such as Walmart Grocery, Instacart, and Shipt have seen a significant rise since February. It appears that Online Grocery Shopping isn’t only a trend anymore it’s a must.

If you’re looking to create an app that caters to this niche Don’t delay any longer. It’s the moment for entrepreneurs to get their feet wet with the assistance of a Grocery Delivery Mobile App development. Are you prepared?

We are here to help!

Soft Suave Technologies renowned developer of grocery delivery apps with experience in guiding entrepreneurs on the right path to developing and launching apps. Take a look at how we can help you create businesses!


Roydano is the head of the business development team at Soft Suave, a leading mobile app development company that makes app ideas into reality by providing unique mobile app development across iOS, Android & Cross platforms.

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